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What We Do

We provide property development, refurbishment, maintenance and compliance services for housing providers, local authorities, care organisations, landlords and investors.

With particular experience in social housing and supported accommodation, we understand the importance of creating properties that are safe, compliant, practical and suited to the people who use them. We support projects throughout the property lifecycle, from development and major refurbishment to specialist adaptations, ongoing maintenance and building safety improvements.

We also work across HMOs, student accommodation, multi-let properties and domestic projects, supporting a wide range of property requirements.

Development and Refurbishment

We deliver property development, conversions, full refurbishments and back-to-brick redevelopment across residential, commercial and specialist accommodation. Our projects include supported living, shared housing, self-contained apartments, HMOs and student accommodation.

From structural alterations and mechanical and electrical upgrades to kitchens, bathrooms, fire safety and energy-efficiency improvements, we manage a wide range of building works to bring properties up to the required standard. We also undertake domestic projects, including extensions, loft conversions and landscaping, tailoring our approach to each property’s needs.

Explore our projects to see examples of our work.

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Property Maintenance

We provide planned, cyclical and reactive maintenance to keep properties safe, functional and in good condition. Our services include general repairs, plumbing, electrical works, roofing, kitchens and bathrooms, decorating, grounds maintenance and external repairs.

We also undertake void works and property turnarounds, helping prepare properties for their next occupants. By focusing on durable repairs, preventative maintenance and clear communication, we help clients maintain property standards, protect their assets and reduce avoidable future repairs.

Specialist Adaptations

We adapt properties for supported living and specialist accommodation, taking account of residents’ individual needs, accessibility and the practical requirements of housing and care providers.

Our work includes wet rooms, level-access showers, ramps, widened doorways, grab rails and adapted kitchens. Each adaptation is designed to create a safer, more accessible and functional living environment, supporting residents’ independence and everyday needs.

Compliance & Building Safety

We carry out property compliance and building safety works to help clients maintain safe properties and address identified requirements. Our services include fire alarms, fire doors, compartmentation, emergency lighting, electrical safety and water hygiene, alongside inspections, audits, remedial works and certification.

Visit our Compliance page for further information about our services.

Investment & Consultancy

We work with investors, landlords, housing providers and other organisations to explore property opportunities and support development planning.

Our services include property acquisition, investment planning, development strategies and consultancy across property development, supported accommodation and compliance.

Through collaborative partnerships, we help clients assess opportunities, plan projects and identify solutions suited to their property and business objectives.

Building Better Homes, Delivering Better Outcomes

At Touchstone Developments & Investments, we specialise in
delivering high-quality development, refurbishment, maintenance and compliance services for Registered Providers, Housing Associations, Local Authorities and Supported Living Providers.

We understand that every property is more than a building; it is someone’s home. Our focus is on creating safe, durable and compliant environments that improve residents’ quality of life while reducing long-term maintenance costs for landlords.

From planned maintenance and responsive repairs to full-scale refurbishments, adaptations and specialist supported living developments, we work collaboratively with our clients to deliver projects that are completed safely, efficiently and to the highest standards.

See our brochure for more information.

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Pre-planning approved: watch below to see the plan and visions we have brought to life

Touchstone is progressing plans to create approximately 20 residential units, including a two-storey extension to an existing building. We have worked on the layouts and internal design alongside the architect and planning consultant, as well as coordinating the surveys and specialist input needed to move the scheme forward.
 
Following pre-application discussions with the local authority, the design is now being developed towards a full planning application. Our involvement at this stage helps make sure the proposals work in practice, not just on paper, considering how the homes will be used, maintained and adapted in the future.

See the video on YouTube: 

Our Projects

Hear More About Our Approach

Areas We Cover

We have had the opportunity to work with housing providers, organisations and local authorities across the UK, from Kent and the South East through to Northumbria and the North East.

Our work continues to expand nationwide as we support the delivery of high-quality supported housing and property solutions in communities across the country.

We are committed to building long-term partnerships and delivering practical, compliant and sustainable accommodation wherever there is a need.

Touchstone coverage map

Contact Touchstone.

Got a query regarding how to work with us?
Get in touch today an we will be happy to assist!

  • enquiries@touchstonedev.com
  • 0117 904 4366
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Audits

At Touchstone, we take a proactive approach to compliance through regular audits, inspections, and ongoing monitoring across our properties. These reviews allow us to identify potential risks, maintain high standards, and ensure our properties continue to meet relevant UK legislation, regulatory requirements, and industry best practice.

Our compliance monitoring covers a range of areas, including health and safety inspections, compliance audits, property condition assessments, contractor and works audits, and regular reviews of key statutory requirements such as fire safety, gas safety, electrical safety, asbestos management, and water hygiene. These checks help us assess the condition of our properties, ensure safety procedures are being followed, and identify any areas requiring improvement.

All findings are recorded, monitored, and followed up where necessary to ensure appropriate actions are completed. By maintaining a structured approach to auditing and compliance management, Touchstone supports the delivery of safe, well-maintained, and responsibly managed properties.

Legionella Management

At Touchstone, we take a proactive approach to managing the risks associated with Legionella and ensuring water systems within our properties are safely maintained. We follow the requirements of the Health and Safety Executive (HSE) guidance, including the control measures outlined in HSG274, to reduce the risk of Legionella bacteria developing within water systems.

Our approach includes carrying out suitable risk assessments, implementing Legionella Management Plans where required, and maintaining appropriate records of inspections, monitoring, and maintenance activities. Water systems are regularly reviewed, with temperature checks, flushing regimes, and other control measures undertaken where necessary to ensure systems remain safe and effectively managed.

Where specialist assessment, testing, or remedial works are required, we work with competent and suitably qualified professionals to identify and manage risks. Through effective monitoring, documentation, and preventative measures, Touchstone ensures water hygiene risks are controlled and our properties continue to provide safe environments for residents and occupants.

Electrical Safety

At Touchstone, we recognise the importance of maintaining safe and reliable electrical systems across all our properties. We ensure electrical installations and equipment are managed in accordance with current UK legislation and industry standards to help protect residents, occupants, contractors, and visitors.

Electrical installations are inspected and tested by suitably qualified professionals, including the completion of Electrical Installation Condition Reports (EICRs) where required. Any identified issues, defects, or remedial works are carefully reviewed and addressed by competent contractors to ensure ongoing safety and compliance.

Our approach includes regular monitoring, appropriate maintenance, and accurate record-keeping of electrical safety documentation, including inspection reports and certification. Through proactive management and working with trusted specialists, Touchstone helps ensure our properties remain safe, compliant, and suitable for their intended use.

Asbestos Management

At Touchstone, we take a proactive approach to managing asbestos risks within our properties, ensuring the safety of residents, occupants, contractors, and visitors. Where asbestos is present or suspected, we ensure that appropriate procedures are followed in line with the Control of Asbestos Regulations 2012 and current UK guidance.

Where required, asbestos surveys are undertaken by suitably qualified professionals to identify and assess any asbestos-containing materials. We maintain detailed records and Asbestos Management Plans to monitor the condition of identified materials, review potential risks, and ensure appropriate control measures are in place.

Any works involving asbestos are carefully managed and, where necessary, completed by competent and appropriately licensed contractors. Through effective planning, regular inspections, and robust compliance procedures, Touchstone ensures asbestos risks are properly controlled and our properties continue to provide safe and well-managed environments.

Gas Safety

At Touchstone, we recognise the importance of maintaining safe and reliable gas installations across all our properties. We ensure that gas systems, appliances, and associated equipment are managed in line with current UK legislation and industry requirements, helping to protect residents, occupants, and visitors.

All gas appliances and installations are subject to regular inspections and servicing by qualified Gas Safe registered engineers, with annual Gas Safety Checks completed where required under the Gas Safety (Installation and Use) Regulations 1998. These checks ensure that appliances are operating safely, ventilation is adequate, and any potential issues are identified and addressed promptly.

We maintain accurate records of gas safety documentation, including Gas Safety Certificates, servicing information, and any remedial works undertaken. Through proactive maintenance, regular monitoring, and working with competent contractors, we help ensure our properties remain safe, compliant, and efficiently managed.

Fire Safety

At Touchstone, fire safety is a fundamental part of our approach to property management and development. We ensure that all properties are designed, maintained, and managed in accordance with current UK fire safety legislation and best practice guidance. This includes the installation and maintenance of appropriate fire detection and alarm systems, routine servicing and testing, fire door inspections and compliance checks, emergency lighting, and the completion of regular Fire Risk Assessments.

We work with competent contractors and specialists to ensure that all fire safety measures are properly maintained, with any identified risks addressed promptly. Our approach includes ongoing monitoring of fire safety systems, ensuring escape routes remain suitable, and maintaining accurate compliance records to support the safety and wellbeing of occupants, residents, and visitors.

Through robust fire safety procedures and proactive management, we help provide safe, compliant, and well-maintained accommodation that meets the requirements of UK legislation, including the Regulatory Reform (Fire Safety) Order 2005 and relevant housing standards.