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What We Do

We provide end-to-end property solutions, specialising in supported housing, specialist accommodation and socially focused developments.

We work with housing providers, care organisations, local authorities, investors, and landlords to deliver high-quality, safe, compliant accommodation built for long-term sustainability.

As part of the Chrysalis Group, we support projects across the full property lifecycle, from acquisition and development through to maintenance, consultancy and property management.

Our focus is on creating practical, compliant and well-managed housing solutions that meet the needs of both providers and the communities they serve.

Property Development

Property development is at the core of what we do.

We develop and adapt a wide range of residential properties, including shared housing, self-contained accommodation and specialist supported living environments. We design properties to meet the needs of vulnerable tenants and supported housing providers.

From acquisition and planning through to refurbishment and delivery, we manage projects with a focus on quality, compliance and long-term sustainability. Every development is carefully considered to ensure it meets both operational requirements and the needs of the people living there.

Our portfolio includes a range of completed supported housing and residential projects across the UK. Visit our case studies to explore previous developments and completed schemes.

Maintenance and Compliance

Ongoing maintenance and compliance are essential to delivering safe and reliable accommodation.

Touchstone provides responsive property maintenance and asset management services designed to keep properties operating to a high standard. We understand the importance of maintaining supported and shared accommodation environments where multiple tenants rely on safe, functional and well-managed spaces.

We prioritise long-term solutions rather than short-term fixes, ensuring all maintenance work is completed efficiently, professionally and to a lasting standard.

Investment and Property Partnerships

We work with investors, housing providers and organisations to identify opportunities for sustainable property development and supported housing delivery.

We support property acquisition, refurbishment and development projects through collaborative partnerships that create long-term value for both communities and stakeholders.

Our focus is on developing high-quality accommodation that addresses local housing needs while delivering practical and financially sustainable outcomes.

Consultancy

Alongside development and management services, we also provide specialist consultancy support across the property and supported housing sectors.

We offer guidance on property development, supported accommodation models, compliance, operational setup and portfolio improvement. By working closely with clients and partners, we help develop solutions that are practical, scalable and tailored to the needs of each project.

Whether supporting a single property or a wider portfolio strategy, our consultancy approach is focused on delivering informed, effective and sustainable outcomes.

Hear More About Our Approach

Areas We Cover

We have had the opportunity to work with housing providers, organisations and local authorities across the UK, from Kent and the South East through to Northumbria and the North East.

Our work continues to expand nationwide as we support the delivery of high-quality supported housing and property solutions in communities across the country.

We are committed to building long-term partnerships and delivering practical, compliant and sustainable accommodation wherever there is a need.

Touchstone coverage map

Contact Touchstone.

Got a query regarding how to work with us?
Get in touch today an we will be happy to assist!

  • enquiries@touchstonedev.com
  • 0117 904 4366
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Audits

At Touchstone, we take a proactive approach to compliance through regular audits, inspections, and ongoing monitoring across our properties. These reviews allow us to identify potential risks, maintain high standards, and ensure our properties continue to meet relevant UK legislation, regulatory requirements, and industry best practice.

Our compliance monitoring covers a range of areas, including health and safety inspections, compliance audits, property condition assessments, contractor and works audits, and regular reviews of key statutory requirements such as fire safety, gas safety, electrical safety, asbestos management, and water hygiene. These checks help us assess the condition of our properties, ensure safety procedures are being followed, and identify any areas requiring improvement.

All findings are recorded, monitored, and followed up where necessary to ensure appropriate actions are completed. By maintaining a structured approach to auditing and compliance management, Touchstone supports the delivery of safe, well-maintained, and responsibly managed properties.

Legionella Management

At Touchstone, we take a proactive approach to managing the risks associated with Legionella and ensuring water systems within our properties are safely maintained. We follow the requirements of the Health and Safety Executive (HSE) guidance, including the control measures outlined in HSG274, to reduce the risk of Legionella bacteria developing within water systems.

Our approach includes carrying out suitable risk assessments, implementing Legionella Management Plans where required, and maintaining appropriate records of inspections, monitoring, and maintenance activities. Water systems are regularly reviewed, with temperature checks, flushing regimes, and other control measures undertaken where necessary to ensure systems remain safe and effectively managed.

Where specialist assessment, testing, or remedial works are required, we work with competent and suitably qualified professionals to identify and manage risks. Through effective monitoring, documentation, and preventative measures, Touchstone ensures water hygiene risks are controlled and our properties continue to provide safe environments for residents and occupants.

Electrical Safety

At Touchstone, we recognise the importance of maintaining safe and reliable electrical systems across all our properties. We ensure electrical installations and equipment are managed in accordance with current UK legislation and industry standards to help protect residents, occupants, contractors, and visitors.

Electrical installations are inspected and tested by suitably qualified professionals, including the completion of Electrical Installation Condition Reports (EICRs) where required. Any identified issues, defects, or remedial works are carefully reviewed and addressed by competent contractors to ensure ongoing safety and compliance.

Our approach includes regular monitoring, appropriate maintenance, and accurate record-keeping of electrical safety documentation, including inspection reports and certification. Through proactive management and working with trusted specialists, Touchstone helps ensure our properties remain safe, compliant, and suitable for their intended use.

Asbestos Management

At Touchstone, we take a proactive approach to managing asbestos risks within our properties, ensuring the safety of residents, occupants, contractors, and visitors. Where asbestos is present or suspected, we ensure that appropriate procedures are followed in line with the Control of Asbestos Regulations 2012 and current UK guidance.

Where required, asbestos surveys are undertaken by suitably qualified professionals to identify and assess any asbestos-containing materials. We maintain detailed records and Asbestos Management Plans to monitor the condition of identified materials, review potential risks, and ensure appropriate control measures are in place.

Any works involving asbestos are carefully managed and, where necessary, completed by competent and appropriately licensed contractors. Through effective planning, regular inspections, and robust compliance procedures, Touchstone ensures asbestos risks are properly controlled and our properties continue to provide safe and well-managed environments.

Gas Safety

At Touchstone, we recognise the importance of maintaining safe and reliable gas installations across all our properties. We ensure that gas systems, appliances, and associated equipment are managed in line with current UK legislation and industry requirements, helping to protect residents, occupants, and visitors.

All gas appliances and installations are subject to regular inspections and servicing by qualified Gas Safe registered engineers, with annual Gas Safety Checks completed where required under the Gas Safety (Installation and Use) Regulations 1998. These checks ensure that appliances are operating safely, ventilation is adequate, and any potential issues are identified and addressed promptly.

We maintain accurate records of gas safety documentation, including Gas Safety Certificates, servicing information, and any remedial works undertaken. Through proactive maintenance, regular monitoring, and working with competent contractors, we help ensure our properties remain safe, compliant, and efficiently managed.

Fire Safety

At Touchstone, fire safety is a fundamental part of our approach to property management and development. We ensure that all properties are designed, maintained, and managed in accordance with current UK fire safety legislation and best practice guidance. This includes the installation and maintenance of appropriate fire detection and alarm systems, routine servicing and testing, fire door inspections and compliance checks, emergency lighting, and the completion of regular Fire Risk Assessments.

We work with competent contractors and specialists to ensure that all fire safety measures are properly maintained, with any identified risks addressed promptly. Our approach includes ongoing monitoring of fire safety systems, ensuring escape routes remain suitable, and maintaining accurate compliance records to support the safety and wellbeing of occupants, residents, and visitors.

Through robust fire safety procedures and proactive management, we help provide safe, compliant, and well-maintained accommodation that meets the requirements of UK legislation, including the Regulatory Reform (Fire Safety) Order 2005 and relevant housing standards.