Introduction
At Touchstone, we pride ourselves on our design and development in the supported housing sector. No supported home is the same, so the level of support varies between individuals’ circumstances. This could be physical ability, mental health or other more intricate needs that need extra care.
The goal for us at Touchstone is not just to complete a supported home that meets general regulatory requirements, but to develop and refurbish properties with the individual at the centre of the intention. We strive to provide a long and stable relationship with our tenants because we care about their comfort and well-being.
Understanding the Needs of the Tenants
The foundation of any supported home is understanding the tenant’s needs. Properties ned to be designed around the individual to ensure their home supports their daily life and not hinder it.
Some of the needs and considerations that need to be adhered to include mobility, mental health, sensory needs, and the varying levels of independence. Some individuals might have all these considerations and more.
Compliance and Regulation from the Start
No project starts without adhering to compliance and regulations beforehand. These areas include building regulations, fire safety and a fire risk assessment, housing health and safety rating system, accessibility and equality requirements and local authority and planning conditions.
Compliance starts at the structural level. Fire safety, ventilation, drainage, insulation, and layout must all be correct to ensure the property is safe and legal. Fire safety is hugely important as some tenants may require assistance to evacuate.
Compliance doesn’t just end there; it is an ongoing responsibility to ensure that the property remains compliant. Regular inspections and testing, leading to high-quality maintenance and audit trails, all ensure this.
Safety-Led Design and Accessibility Decisions
Every design decision prioritises safety and accessibility. This could be from layouts that help minimise hazards, to fixtures and fittings that support independence. Every choice is made with the tenant’s well-being in mind. The aim is to create a home that is warm and welcoming, not mundane and generalised, while meeting all regulatory requirements.
Collaboration and Delivery
Successful refurbishments rely on strong partnerships. We coordinate closely with care providers, contractors, and local authorities to ensure the properties meet the tenant’s needs. This can be as intricate as rounding countertop corners for the tenant’s needs. Clear communication at every stage prevents delays and keeps the project on track.
Conclusion
Refurbishing a supported home is about more than just building. It is about the individual with whom we are developing. At Touchstone, we combine compliance, safety and focus on the individual to fully support their lifestyle and needs.
